Shipping & Returns

Handling Times

All orders will be shipped out by one business day.

Shipping Times (Domestic):

Standard Shipping (5 to 6 Business Days)
Expedited Shipping (3 to 4 Business Days)
Express Shipping (1 to 2 Business Days)

Notes:
1. Due to unprecedented shipping volumes, and out of control delays, at this time, only overnight shipping has a service guarantee. If your package is delayed out of reason, (over 7-10 days), please contact us and we can get in touch with the carrier.
2. Saturdays, Sundays & US Federal Holidays are excluded as business days.

Unfortunately, we cannot accept specialized carrier requests at this time.

Return/Refund Policy 

Once your order ships, shipping costs are non-refundable. We want all of our customers to be satisfied with our products. If you are unsatisfied with your product, and would like to return it for a refund, we make it easy as possible to return your item. To return an item, please contact us to start a return, and if accepted, please send your item back. Once we receive the item, we will inspect it to make sure it is in the same condition as we sent it, and then process the return. We do not charge any restocking fees.

Please not that we do not accept international returns for logistical reasons. 

Notes:
1. If a return is due to buyer's remorse, a full refund will be given, but return shipping is the responsibility of the buyer.
2. If we receive an item not in the condition as we sent it in, we may deduct a portion of your refund.

Exchanges

If you would like to exchange an item, please return it, and ask for the refund as store credit, and then you will be able to use that credit towards the purchase of a new item.

Our Mistake

If we accidentally ship a wrong item on accident, or make any other error on our part, we will pay all costs associated with shipping, in addition to offering a refund option, in which 100% of the cost of the model is refundable including shipping charges, and return shipping is on us.